How to cancel Private Internet Access and get a refund

**How to Cancel Private Internet Access and Get a Refund**

Private Internet Access (PIA), often touted as one of the best value-for-money VPNs, can sometimes feel like a budget service. With great pricing comes some limitations. If you've found PIA unreliable for your online needs, it's time to cancel and explore better options.

**Step 1: Disable Auto-Renewal**

To stop auto-renewal, log in to your PIA account on the website or through their mobile app. Go to the "Subscription Overview" tab and locate the subscription you want to cancel under the username section. Click on the "Turn off auto-renewal" link. Be prepared for a counteroffer from PIA's customer support team; click on the same link again to confirm.

**Step 2: Write a Cancellation Request**

If you want to delete your account, submit a support ticket by going to helpdesk.privateinternetaccess.com and clicking "Contact Us." Fill out the form with a clear reason for cancellation. You can also use live chat to request assistance.

**Getting a Refund**

PIA offers a 30-day money-back guarantee for new customers. If you're within this window, cancel auto-renewal, then contact support via ticket or live chat and request a full refund. Be firm in your request, as they may try to persuade you otherwise.

**Alternatives to Private Internet Access**

If you're not satisfied with PIA's performance, Engadget recommends the following VPNs for comparison:

* ProtonVPN: An all-around top choice
* ExpressVPN: Great speeds and excellent app design, but pricey
* Surfshark: Consistently fast speeds

Before choosing a new VPN, be sure to read reviews and compare features to ensure you find the best fit for your needs.

I've been using PIA for a while now, and it's definitely saved me from some sketchy websites . But at the same time, I've realized that relying on VPNs is only a temporary solution - we need to address the root issues of internet security and censorship .

What struck me about this article is how important it is to read the fine print (or in this case, the auto-renewal link ). It's easy to get caught up in the convenience of using PIA, but ultimately, we have to take responsibility for our own online safety. And that means being prepared to cancel and switch to a better VPN - or taking steps to improve our internet security ourselves .

It's also interesting to see how this process can be seen as a metaphor for life in general: sometimes we need to let go of something that's not working out (just like cancelling PIA) and move on to find something better. It's all about being proactive and taking control of our own lives .

I'm surprised they're not doing more to prevent auto-renewal scams. It's always annoying when you think you've cancelled a subscription but end up getting charged again . And good luck with getting a refund if you do decide to cancel, some companies can be super slow to process returns .

I've been using TunnelBear for my VPN needs and it's been solid so far . Don't get me wrong, there are plenty of other great options out there too like NordVPN or CyberGhost. But when I first started looking into VPNs back in 2017 , PIA was one of the best value-for-money options available - now it feels a bit pricey compared to some of the newer entrants in the market .

Anyway, just thought I'd share my thoughts on this and maybe help someone out who's going through the same thing .

i think pia's price is pretty fair considering they don't have all those fancy features like some other vpn services . that being said, i've had issues with their server speed in certain regions, so i can see why someone would want to cancel and try something else . protonvpn sounds like a solid choice tho, i'll def be checking them out

I mean, if PIA is being super unreliable it's time to bail right? I've had my own issues with their customer support team trying to convince me to stick around... 30 days of money back is a good window though, just make sure you're clear about why you're cancelling. I'm curious to try out ProtonVPN now, have heard great things about it

Ugh, I'm getting so fed up with these big tech companies and their auto-renewal options . It's like, can't they just make it easy to cancel a service without having to jump through hoops? Anyway, if you're stuck with Private Internet Access like some of us are , at least they do offer a 30-day money-back guarantee, which is more than most companies will give you. But, let's be real, PIA can feel a bit too basic for what it costs . I mean, have you seen ProtonVPN or ExpressVPN? Those guys are like the MVPs of VPNs

I'm so over PIA's auto-renewal crap . I mean, who wants their money locked in forever? It's basic customer service 101. Canceling is super easy, just disable it and confirm a few times. If they try to convince you otherwise, just be firm and request your refund. Don't let them lowball you . And honestly, if you're not getting the speeds or security you need from PIA, there are way better options out there. ProtonVPN is where it's at .

OMG u guys, did u know that PIA's 30-day money-back guarantee is like 1% of their total annual sales? That's around $6 million in refunds! Meanwhile, they make over $100 million annually... I mean, i'm not saying its unfair but it seems kinda fishy. Also, have u seen the stats on VPN adoption? In 2022 alone, 50% of US internet users used a VPN, up from just 5% in 2018 And btw, did u know that PIA's server count is like only 3,000 servers, which is pretty basic compared to other top-tier VPNs

I'm not surprised that PIA isn't working out for everyone . I mean, who doesn't love a good bargain, right? But seriously, it's awesome that they're offering a 30-day money-back guarantee – that's super customer-friendly! If you're feeling stuck, switching to another VPN can be a great way to breathe new life into your online security game. I've been meaning to try out ProtonVPN myself, but have heard mixed reviews... guess I'll just have to do my own research and see what works best for me

omg i'm kinda shocked they're being so strict with refunds lol like i had issues with my account too but pia was always super helpful & responsive anyway just cancelled mine last week after getting annoyed with their customer support trying to convince me to stick with it guess ill have to try out protonvpn or something now

I remember back in 2010 when I used VPNs like TunnelBear and TorGuard, they were so much harder to cancel! Now with PIA, it's literally a click away. But, you know what was even better? The days when ISPs actually cared about their customers' data security... those were the times. Anyway, if you're leaving PIA for another VPN, I hope you find one that meets your needs and doesn't charge an arm and a leg like ExpressVPN does

man I just cancelled my PIA subscription cuz it was always slowing me down rn anyway I'm so over their customer support trying to convince me to stay lol I mean 30 day refund window is cool but what's the point if they're gonna try to upsell you again?

omg have u ever noticed how weird it is when ur favorite TV show starts playing in slow motion? like i was watching a episode of stranger things and it started buffering like 5 times in a row . i swear, its like they're trying to drive me crazy! anyway, back to pia... i mean, i know some ppl love em but im more of a nordvpn kinda guy myself

I gotta say, PIA can feel like a budget option, but not in a good way . I've been using them for ages, but recently had some major lag issues on Netflix - couldn't stream my fave shows without freezing up! So yeah, if you're considering canceling and getting a refund, just do it already! Also, have you guys checked out ProtonVPN? It's like, the ultimate VPN for those who want top-notch security and speed . I've been using ExpressVPN, but it is on the pricier side... maybe Surfshark will be my new BFF .

I gotta say, PIA's got some pretty steep limitations considering how affordable it is . Like, what's the point of paying top dollar if you're gonna experience lag or dropped connections? They need to up their game if they wanna stay competitive with those other VPNs like ProtonVPN and Surfshark . I mean, I've had some good experiences with PIA myself, but it's all about expectations, right?

Ugh, I'm so sick of these 'value-for-money' VPNs that are really just cheap and unreliable . PIA's always been a bit hit or miss for me, but at least they're transparent about their pricing and limitations. Now, when it's time to cancel, you have to jump through hoops... auto-renewal is disabled, you gotta write 'em a letter (err, submit a support ticket ), and hope they give you your money back within 30 days . Don't even get me started on the "customer support team" trying to talk you out of it . Just stick with ProtonVPN, trust me .

Umm I had this issue with PIA last year and I totally agree that they can feel like a budget service when it's supposed to be premium . I was really frustrated because my speeds were super slow and I couldn't stream anything without buffering . So yeah, canceling auto-renewal is the first step, got it . But what I find weird is that they always try to persuade you to stay with them even after you've canceled . Like, can't they just honor their own refund policy?

And btw, have any of you guys tried ProtonVPN or Surfshark? I've been hearing great things about them . But for me, it's all about finding the right balance between price and performance . I mean, who wants to pay more just because they can't even get a stable connection?

omg i'm so done with pia's auto-renewal feature u can't just cancel ur subscription like that! gotta call them out on it. but like if u do get a refund, its def worth exploring other options like protonvpn or surfshark. they're not cheap tho

omg u guys!! i'm so done with pia i know its cheap but like come on my data speed is always laggin & i cant even stream movies w/ out buffering lol so i just cancelled mine & i'm thinkin of switchin to protonvpn or maybe surfshark heard their speeds are insane

Ugh, I'm so tired of these endless cancellation steps . Can't they just make it one click? And why do they try to convince me to stay when I've already cancelled auto-renewal? It's like, I know what I want . PIA should really review their customer support process – 30-day money-back guarantee is a pretty standard offer nowadays.